Notice to all of our customers.
The CleverSpa® Service Centre is working within the COVID-19 parameters with skeleton staff, supported by our Customer Support team who are working remotely and can be contacted by email at support@clevercompany.com.
Due to the unprecedented volume of customers emailing Cleverspa, we have had to make the difficult decision to switch off our Customer Service helpline 0151 318 6163 until further notice. If you do need to get in contact please email the team at support@clevercompany.com and we will reply within 3-4 working days. The team will be answering email Mon-Thur 9am-5pm and Fri 9am-4pm.
We appreciate your patience during these very difficult times.
Please note that there is a limited number of Essential Spare Parts available to purchase through our website. Each item will be limited to 2 per customer to ensure there is sufficient parts available for all customers.
Due to high order volumes and increased safety procedures at our distribution centre, orders are taking longer than normal to be dispatched. Orders will be sent via Royal Mail which may also have an extended transit time so please allow up to 14 days for delivery. We would appreciate if you could avoid contacting our customer service team unless your order is outside of the timeframe stated.
NOTE: Please note that Spare Parts are available to order online every Friday from 4pm until midnight on Sunday midnight.
Thank you for your understanding.
CLEVER® HOT TUBS. KAYAKS. iSUPS.
WeLive. WeBreathe. WeExplore.
At Clever, we take a more intelligent approach to product design. One that looks beyond the conventional to explore subtle innovations and improvements that add up to a better performing, better value leisure product. So, whether you’re looking to relax with one of our great selection of CleverSpa® hot tubs, or on the water with our range of kayaks and stand up paddle boards, be confident our Clever thinking is helping you get the very most out of your precious leisure time.
MOST POPULAR PRODUCTS
A real person answered the phone with is such a breath of fresh air!
"I have had my CleverSpa for 6 months now and it has been a fantastic product really easy to use and reasonable running cost, I have had a few problems with it, and have to say CleverSpa really stepped up to the mark, fast response to problems with a first class customer service and above all a real person answered the phone with is such a breath of fresh air!!!! Highly recommended definitely buy another one, I have owned a few inflatable hot tubs and this one is by far the best cheers guys!!!!!"
Mr R Homer
February 1, 2019
Great communication and a great service
"I bought a clever spa hot tub in May 2018 and had a minor issue with it spoke to clever spa a lady called Jill who arranged very quickly for us to send it back to them free of charge and they sorted our problem out within a few days with no problem great communication and a great service would highly recommend this company over any other!! Also the actual hot tub is a much better idea with the heater built in."
Natalie Leybourn
August 9, 2018
Fantastic customer service
"Absolutely fantastic customer service from the guys at CleverSpa. Rang with an issue first thing Friday morning and by lunchtime everything sorted for the hot weekend."
Rebecca, Liverpool
August 3, 2018
Problem solved, excellent service
"We recently encountered a problem with our inflatable hot tub and emailed the support team.
The service that we have received from Jill has been outstanding from start to finish from trouble shooting tips to arranging a suitable pick up time and arranging a replacement hot tub to be sent to us all in a timely manner.
We are extremely happy with our hot tub and would happily recommend CleverSpa to family and friends. It is easy to set up and extremely quiet when in use compared to other spas we have used in the past.
A big thanks to Jill once again and keep up the excellent service."
K. Wright
July 6, 2018
First class service!
"We simply can’t thank both Gill and Mark enough for their first class service which we have continued to receive, even after purchase of our CleverSpa Waikiki 6 Person Hot Tub.
Your customer service and care has been first class, at every point & we would thoroughly recommend CleverSpa products. Delivery has been on time as specified & any problems we encountered were dealt with swiftly & thoroughly.
Thank you so much for going the extra mile - it has been such a pleasure to find a company & staff that want the very best for their customers."
Mr and Mrs Davies
May 30, 2018
