Notice to all of our customers.
The CleverSpa® Service Centre is working within the COVID-19 parameters with skeleton staff, supported by our Customer Support team who are working remotely and can be contacted by email at firstname.lastname@example.org.
Due to the unprecedented volume of customers emailing Cleverspa, we have had to make the difficult decision to switch off our Customer Service helpline 0151 318 6163 until further notice. If you do need to get in contact please email the team at email@example.com and we will reply within 3-4 working days. The team will be answering email Mon-Thur 9am-5pm and Fri 9am-4pm.
We appreciate your patience during these very difficult times.
Please note that there is a limited number of Essential Spare Parts available to purchase through our website. Each item will be limited to 2 per customer to ensure there is sufficient parts available for all customers.
Due to high order volumes and increased safety procedures at our distribution centre, orders are taking longer than normal to be dispatched. Orders will be sent via Royal Mail which may also have an extended transit time so please allow up to 14 days for delivery. We would appreciate if you could avoid contacting our customer service team unless your order is outside of the timeframe stated.
NOTE: Please note that Spare Parts are available to order online every Friday from 4pm until midnight on Sunday midnight.
Thank you for your understanding.
CLEVER® HOT TUBS. KAYAKS. iSUPS.
WeLive. WeBreathe. WeExplore.
At Clever, we take a more intelligent approach to product design. One that looks beyond the conventional to explore subtle innovations and improvements that add up to a better performing, better value leisure product. So, whether you’re looking to relax with one of our great selection of CleverSpa® hot tubs, or on the water with our range of kayaks and stand up paddle boards, be confident our Clever thinking is helping you get the very most out of your precious leisure time.
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