Brilliant company, brilliant hot tub. Great customer service.
They phone regularly to see how you’re getting on! Very impressed.
Testimonial Category: General
Efficient Communication
Efficient communication, delivery, and dispatch. The item was as requested and arrived the next day.
I bought the Thermal Cover for my…
I bought the Thermal Cover for my CleverSpa, its exactly as expected saving money and heat. Ordering was simple and easy, and it arrived the next day! I would recommend Clever Company. I am very impressed.
Excellent Customer Service
I’ve used CleverSpa’s products for quite a few years now and found them to be both great value and reliable. When I’ve needed to contact them for assistance their customer support has been outstanding.
A real person answered the phone with is such a breath of fresh air!
“I have had my CleverSpa for 6 months now and it has been a fantastic product really easy to use and reasonable running cost, I have had a few problems with it, and have to say CleverSpa really stepped up to the mark, fast response to problems with a first class customer service and above all a real person answered the phone with is such a breath of fresh air!!!! Highly recommended definitely buy another one, I have owned a few inflatable hot tubs and this one is by far the best cheers guys!!!!!”
Great communication and a great service
“I bought a clever spa hot tub in May 2018 and had a minor issue with it spoke to clever spa a lady called Jill who arranged very quickly for us to send it back to them free of charge and they sorted our problem out within a few days with no problem great communication and a great service would highly recommend this company over any other!! Also the actual hot tub is a much better idea with the heater built in.”
Fantastic customer service
“Absolutely fantastic customer service from the guys at CleverSpa. Rang with an issue first thing Friday morning and by lunchtime everything sorted for the hot weekend.”
Problem solved, excellent service
“We recently encountered a problem with our inflatable hot tub and emailed the support team.
The service that we have received from Jill has been outstanding from start to finish from trouble shooting tips to arranging a suitable pick up time and arranging a replacement hot tub to be sent to us all in a timely manner.
We are extremely happy with our hot tub and would happily recommend CleverSpa to family and friends. It is easy to set up and extremely quiet when in use compared to other spas we have used in the past.
A big thanks to Jill once again and keep up the excellent service.”
First class service!
“We simply can’t thank both Gill and Mark enough for their first class service which we have continued to receive, even after purchase of our CleverSpa Waikiki 6 Person Hot Tub.
Your customer service and care has been first class, at every point & we would thoroughly recommend CleverSpa products. Delivery has been on time as specified & any problems we encountered were dealt with swiftly & thoroughly.
Thank you so much for going the extra mile – it has been such a pleasure to find a company & staff that want the very best for their customers.”