Clever Company: We’re Here To Help You
Notice to Customers – Phone Lines are Down!
Apologies, we have experienced technical difficulties over the past few days.
Voicemails received from the 20/04/2021 have not been recorded. We’d like to apologise for any inconvenience.
Please note we are still here and operating for business and we are working hard to resolve this issue.
In the meantime, the customer service team will still be available through email at support@clevercompany.com.
Please be patient with us whilst we resolve this issue. Thank you for your understanding.
Need to get in Touch?
You may find the answers to some commonly asked questions, such as maintenance information, troubleshooting and how to guides in our FAQ Section here.
Prior to getting in touch, if you are contacting us with a query about your CleverSpa®, to speed up the process please have the below to hand:
Required Info*
• Warranty – https://clevercompany.com/support/warranty/
• Please include your warranty ID
• CleverSpa® model
• CleverSpa® Retail partner
• Photo/s of the Spa set-up
• Photo of the Batch code (located by the motor at the bottom right of the legal panel)
• Photo/s or video showing any issues you are experiencing
Phone
Our service agents are happy to help with any queries you may have. Please give us a call on 0151 318 6163.
Social
Drop us a DM and our social team will be happy to help where they can – CleverSpa® Facebook.
Email us on support@clevercompany.com including the above info* and our service agents will reply with advice and information for you.
Post
Clever Company,
Oldgate,
St Michael’s Industrial Estate,
Widnes,
Cheshire,
WA8 8TL,
United Kingdom
The team will be answering calls and emails from Monday to Friday 9am-4pm.
We appreciate your patience during these very difficult times and our teams are working extremely hard to get back to you as soon as possible.
For any marketing, social or PR queries, please contact clever@ceek.co.uk
Please note that Spare Parts are available to order online every Friday from 4pm until midnight on Sunday.