CleverSpa® Hot Tubs Manufacturing Warranty
This warranty relates to all CleverSpa® Hot Tubs bought in the UK and covers the following areas:
CleverSpa® Pump Heater: 12 months from the date of purchase
CleverSpa® Cover & Liner: 6 months from the date of purchase
CleverSpa® Free Extended Warranty
Register within 28 days to receive: Pump & Heating Unit- 18 months, Top Cover & Liner- 9 months.
This warranty is not transferable if the goods are resold after the original purchase.
Clever Company accept no responsibility for misuse or user damage, including a puncture and/or loss of parts incurred during operation or use of the CleverSpa®.
Registering Your Warranty
To register your warranty, simply complete the form below within 28 days of purchase. The warranty will start from the date of purchase and proof of purchase will be required as part of the registration process.
For up to date troubleshooting advice, technical information and FAQs please see here.
Before making a claim, we may be able to answer your query to common questions, simply visit our FAQs for further information.
If the FAQ’s don’t solve the issue please contact our dedicated Aftersales Team by email at: firstname.lastname@example.org – we will endeavour to answer all email messages within 48 hours. Should you need to make immediate contact our Aftersales Team are available Monday – Friday, 9.00am to 4.00pm on +44 (0) 151 318 6163.
If any CleverSpa® or Clever Accessory requires replacement and is no longer available, Clever Company reserve the right to replace the CleverSpa® or Clever Accessory with as close a match as possible (there may be a colour/design variation).
Warranty Carriage Details
Clever Company cover the cost of collecting and returning your hot tub for all warranty repairs within the original box or a box with no greater dimensions than 700mm x 450mm x 700mm only. Returning your CleverSpa® in a box larger than the specified dimensions will incur a carriage surcharge of £60 that will become payable prior to your hot tub being returned following repair.